By submitting an order on our website, you agree to the terms and conditions outlined below. These terms ensure clarity and transparency for all transactions made on NicPouch.ae.

1. Age and Usage Restrictions

• You must be over 18 years old to purchase products from this website.
• These products are intended only for individuals who are already nicotine consumers.
• All products on this website contain nicotine, an addictive chemical. By making a purchase, you confirm that you are fully aware of this and accept all related responsibilities.

2. Payment Terms

• All payments must be completed at checkout.
• We accept various payment methods, including [list accepted payment options, e.g., credit cards, cash on delivery].

3. Return and Exchange Policy

• Returns or exchanges are permitted within 7 days of purchase.
• To qualify, the product must remain in its original packaging with the seal unbroken.
• Items that are opened, used, or not in their original condition are not eligible for returns or exchanges.

4. Delivery and Shipping Policy

• We offer same-day delivery in Dubai and Sharjah for orders placed between 10:00 AM and 9:00 PM.
• For other emirates, we provide next-day delivery for a fee of 37 AED.
• Orders above 250 AED qualify for free delivery across the UAE.
• While we strive for timely delivery, unforeseen circumstances (e.g., natural conditions or logistical challenges) may result in occasional delays.

5. Product Availability and Cancellations

• All products are subject to availability. If an item is out of stock, we will contact you to offer alternatives or a refund.
• Orders can be canceled before dispatch by contacting our customer service. Once an order has been dispatched, cancellations are no longer possible.

6. Liability Disclaimer

• NicPouch.ae is not responsible for any misuse of the products purchased on this website.
• All products are used at the buyer’s own risk.
• We do not guarantee that the use of our products will meet your specific expectations.

7. Data Protection

• Your personal information is securely protected and will never be shared with unauthorized parties.
• We may share your information with logistical partners only to facilitate order processing and delivery.

8. Pricing and VAT

• All prices displayed on our website are inclusive of 5% VAT, as required by UAE regulations.

9. Intellectual Property

• All content on this website, including product images, descriptions, and branding, is the property of NicPouch.ae and may not be reproduced without prior written permission.

10. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of the United Arab Emirates.
• Any disputes will be resolved exclusively in the courts of the UAE.

11. Updates to Terms

• NicPouch.ae reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on this page.