Privacy Policy

At NicPouch.ae, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using NicPouch.ae, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with NicPouch.ae, we may collect the following information:

• Personal Information: Name, phone number, email address, and delivery address provided during checkout or account registration.
• Payment Information: Details required to process your order, such as credit/debit card information, which are handled securely through our payment partners.
• Usage Data: Information about how you use our website, such as pages visited, items viewed, and interactions with our platform.
• Device Information: Data such as your IP address, browser type, and operating system to ensure a secure and optimized browsing experience.

2. How We Use Your Information

The information we collect is used to:

• Process your orders and deliver products.
• Provide customer support and respond to inquiries.
• Improve our website and services based on user feedback.
• Send notifications regarding your order status or important updates.
• Prevent fraudulent transactions and ensure secure shopping.

We will never sell, rent, or share your personal information with unauthorized third parties.

3. Sharing Your Information

We may share your information with trusted third parties to ensure seamless service, such as:

• Logistical Partners: To facilitate delivery of your order.
• Payment Gateways: To securely process payments.

These third parties are bound by confidentiality agreements and are only allowed to use your information for the specified purposes.

4. Data Security

We take appropriate measures to protect your data, including:

• Encryption of sensitive payment information.
• Secure servers to store your personal data.
• Regular security audits and updates to safeguard against unauthorized access.

While we work diligently to protect your data, no system is entirely foolproof. By using NicPouch.ae, you acknowledge and accept the inherent risks associated with online transactions.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Recognize your preferences and personalize your shopping experience.
• Track website performance and improve functionality.

You can adjust your browser settings to disable cookies; however, this may impact your ability to use some features of our website.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Request information about how your data is used and stored.

To exercise these rights, please contact us via WhatsApp at +971502781688.

7. Changes to This Policy

NicPouch.ae reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be updated accordingly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• WhatsApp: +971502781688
• Email: [email protected]

Thank you for trusting NicPouch.ae. Your privacy matters to us, and we are committed to safeguarding your personal information.